— Present
Director of Engineering
- Re-architected a monolith into event-driven microservices, unlocking independent team ownership and a 40% increase in release velocity.
- Built real-time feedback pipelines on Kafka, Redis, and ClickHouse, delivering 10x analytics performance with Elasticsearch ingesting 100K+ record batches.
- Shipped AI-driven sentiment clustering across 5M+ feedback records and omnichannel survey delivery for Slack, Teams, WhatsApp, and Email.
- Established full-stack observability with Datadog APM, Prometheus, and OpenTelemetry, plus mobile alerting for on-call incident response.
- Run hiring, mentorship, and performance frameworks that grow senior engineers into leads, with OKRs tied to revenue, product, and reliability.